Miscellaneous

• How do I request my data is deleted?

  You can request that we delete the information we hold about you at any time. You can also request that the processing of the data we hold be restricted. Find out more by emailing customerservice@penny-black.co.uk or writing to Penny Black Glasgow Ltd, 721-723 Great Western Road, Glasgow, G12 8QX.

• I have a complaint

  Our aim is for all of our customers to get joy from everything we do. If for any reason this is not the case we want to know about it as soon as possible so that we can put it right for you and make sure that it doesn’t happen again. If your complaint is about a visit to a store the best thing to...